Progressive Grocer

SEP 2016

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156 | Progressive Grocer | Ahead of What's Next | September 2016 Supply Chain Operations Creating a Smoother Flow Warehouse management must now also take internet sales into account. By By Bob Ingram Bob Ingram By Bob Ingram E fficiency has long been the by- word in the retail food supply chain, especially in the critical realm of warehouse manage- ment. With the increased internet aspect of retailing, this added dimension is being addressed in various ways at the supermarket warehouse level. In addition to internet considerations, ware- house management must simultaneously adopt practices and technologies to make the supply chain more efficient in general. "For retailers to become more efficient in terms of issues like product flow, avoiding out-of-stocks and shrink reduction, they need to have significant data on sales, trends and in-stocks," says Michael Day, VP of commercial and industrial inventory services at Auburn Hills, Mich.-based RGIS LLC. "Companies need to verify and validate their supply chain inventory data to ensure the business metrics they are managing are accurately supported." is information allows retailers to improve their stock availability and better manage cus- tomers' needs, which translates to improved sales results, according to Day, whose company offers a variety of services to help retailers validate the accuracy of their inventory data at any stage of the supply chain, from shipping audits to wall-to- wall warehouse inventories. In terms of meeting internet competition, Day sees a need to have accurate visibility of inventory po- sitions at all facilities used to fulfill customer orders. "In many cases, this requires retailers to increase their storage space at retail locations in order to fulfill internet orders," he notes. "Retailers will need an even higher level of inventory accuracy [in] the

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