Issue link: http://magazine.progressivegrocer.com/i/689994
174 | Progressive Grocer | Ahead of What's Next | June 2016 Nonfoods Wellness Solutions therapy management (MTM) and comprehensive medication reviews. Te program aims to eliminate duplicate therapies, promote medication compliance and lower out-of-pocket costs, adds Chism. "Every diabetes patient has a unique set of circumstances, and these one-on-one sit-down con- versations [with pharmacists] are crucial to helping people, from a holistic perspective," he says. As technology continues to evolve, Schnucks will strive to be at the forefront of the curve, according to Chism. As examples, pharmacists have employed a smartphone diabetes monitoring and smart-app sys- tem to help patients control their blood sugar levels. "Enabling diabetic customers to test more conve- niently at reduced cost will only drive adherence to medications and awareness of how well they are con- trolling blood sugar day to day," Chism points out, adding that the retailer strives for "a unique blend of pharmacy and dietetic services, coupled with access to the newest products, that will allow our patients to achieve the best blood sugar control possible." Team Effort While the pharmacists' role is central to diabetes education and management, in-store dietitians play an equally important part on the food side. Reasor's, based in Tulsa, Okla., launched its Eat Right, Feel Great program last year in part to give its dietitians a greater presence in disease prevention and management. "We are part of the pharmacy de- partment, and we look to strengthen the connection between pharmacist and dietitian in stores," says Lindsey Ince, a registered dietitian at Reasor's. Te retailer is leveraging pharmacy data to increase diabetes patient referrals to Reasor's dietitians to improve their outcomes and medication compliance. Reasor's began a partner- ship last year with IMWell Clinic, a Fort Smith, Ark.-based developer of primary care clinics for multiemployers. It opened a clinic in one of Reasor's 19 locations and has another clinic of-site. "We have seen a shift to the patient- centered model, as well as a focus on employee-centered care," notes Ince. Trough the clinic, employees get medical care and routine checkups with convenience and no out-of- pocket fees. "Te coordination of care with an on-site medical facility, registered dietitian and pharmacy in one location puts us in a position to improve health outcomes and patient satisfaction," explains Ince. Complete Solution Schenectady, N.Y.-based Golub Corp., which operates more than 160 stores under Price Chopper and Market 32 banners, launched Diabetes AdvantEdge in 2010 to serve as a platform for a comprehensive diabetes program. "Tis program is a complete diabetes care solu- tion that helps patients confdently manage their diabetes while providing access to free diabetes medications and supplies," observes Kathleen Bry- ant, VP of pharmacy. Under the program, which is free, patients re- ceive diabetes medications, supplies, a blood glucose meter and discounted test strips with a prescrip- tion. Some of the most common oral medications for diabetes are included. In addition, patients have access to knowledgeable pharmacists who advise on blood glucose readings and proper medication administration. As the retailer transitions its pharmacies into the Market 32 brand, Bryant says design changes are planned. "Tey will include changes that create a warm and welcoming atmosphere that is ideal for patient-centered care," she notes. "Tis includes professional, private patient consultation ofces and a convenient separate store entrance directly to the pharmacy and wellness area." Supporting the AdvantEdge platform are the NuVal Nutritional Scoring System for informed food choices; immunization checkups, which are important to maintain the health of diabetics; MTM services; and promotions at the pharmacy that include coupons on produce, seafood and lean meats, and blood pressure screenings. New services include a specialty pharmacy pro- gram with Pittsburgh-based Aureus Health Services and the testing of Doctor on Demand telemedicine services at fve Price Chopper locations. PG bEST of CarE Under Golub Corp.'s Diabetes advantEdge program, diabetics have access to knowledgeable pharmacists.