Progressive Grocer

JUN 2016

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June 2016 | progressivegrocer.com | 139 Store ManagerS Connie LeChner general Manager, redwood Falls, Minn., tersteeg's inc. Lechner, Tersteeg's Em- ployee of the Year in 2015, facilitated the switch to a new wholesaler while manag- ing day-to-day operations. Knowing the importance of local in the store's rural location, she constantly supported the people who shop in the area, and was appointed director of the Orrin S. Estebo Foundation, which donates to people and projects in need. She worked on numerous fundraising events, sat on school advisory boards and mentored many students through high school and into college. KriS Ponzi Store #232, Buffalo, n.Y., tops Markets LLC As she oversaw a remodel of her previous store, Ponzi imparted a sense of goodwill to her customers and associ- ates while keeping sales the major priority. Her leadership, planning and tireless efforts during the remodel of the Arcade store led to her promotion to manager of the larger-volume Elmwood store, the position she currently holds. She received several dis- trict Key Trainer awards, and won the Shrink Improvement Award, as well as being in- vited to join the Millionaire's Club for store earnings, at the 2015 Tops Annual Busi- ness Meeting. anna CuCChiara Store #231, Conshohocken, Pa., Weis Markets Cucchiara and her team oversaw an extensive remodel, with new décor and a new in-store beer café; since the remodel, sales and net income have increased to among the best in the company. She emphasized improved customer experience, result- ing in a top-five ranking in overall customer experience, and her team's engagement scores exceeded the company average. Her store was one of three to win Weis' award for Highest Overall Customer Experience, due to her team's ability to de- liver the best, most consistent customer service. Store ManagerS Of this year's 385 Top Women in Grocery, there are 75 Store Managers representing 18 retailers from around the nation. While the majority use the traditional store manager title, many retail organizations use the store director designation for the CEOs of the stores they oversee. ChriS McLaren Store #326 Wheat ridge, Colo., Sprouts Farmers Market McLaren excelled in many areas, especially with regard to maintaining store standards and managing the overall budget. In 2015, she exceeded her wall-to-wall margin budget, was under budget on payroll and controllable expenses, exceeded her EBITDA budget by $100,000-plus, and had the No. 1 store for audits and scan accuracy. A true team player, McLar- en volunteered to leave a top-performing store to take over the struggling Wheat Ridge location because, as she says, "it's the right thing to do." BrooKe WiLKinS Store #314, Denver, Sprouts Farmers Market Thanks to her dedication to the development and advance- ment of her team members, Wilkins' store was designated a training location for the region. As the Sprouts Academy Professor for the north Colo- rado region, she trained and developed future company leaders, which contributed to the promotion of more than 20 percent of the team member base in 2015. Wilkins surpassed her 2015 sales goals by $276,000, reached her wall-to-wall margin, was under budget on controllable expenses and exceeded her EBITDA budget by $165,520. MarY ann BanhoLzer Store Director, Store #2641, Woodbridge, Va., Supervalu/Shoppers Food & Pharmacy Banholzer lowered shrink, increased profits and main- tained sales at her store, despite new competition opening nearby. A district lead for training and developing new manage- ment, Banholzer received several district sales, shrink improvement and performance awards, as well as a High Potential award. An active member of the store's surrounding commu- nity, she sponsored the Al- exandria Elementary School, and ran training classes and store tours for Fairfax County schoolchildren. KiM ChriStie Store Director, Store #205, hampton, Va., Supervalu/Farm Fresh Christie initiated the suc- cessful Associates Breakfast with the Store Director, in which she invited associates to have breakfast with her and discuss Farm Fresh's val- ues and growth opportunities. Skilled and successful at identifying future talent, she has trained four front end managers in the past two years. Christie is dedicated to the company's longtime fundrais- ing efforts for Children's Hos- pital of the King's Daughter, in Norfolk, Va., with her store consistently one of the top Farm Fresh contributors. o r e

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