Progressive Grocer Independent

FEB 2016

Issue link: http://magazine.progressivegrocer.com/i/636441

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February 2016 | Defining the Independent Market | 9 Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • De- Cicco & Sons • Fort Salonga IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Su- permarkets • Graul's Market • Hollywood Market • Kaune's Neighborhood Market • LeBalnc's • Mackenthun's • Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA • Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Sa- longa IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Supermarkets • Graul's Market • Hollywood Market • Kaune's Neighborhood Market • LeBalnc's • Mack- enthun's • Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • Elrods Cost Plus Supermarkets • Graul's Mar- ket • Hollywood Market • Kaune's Neighborhood Market • LeBalnc's • Macken- thun's • Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Salonga IGA • Westside Market • GE Foodland Elrods Cost Plus Supermarkets • Graul's Market • Hollywood Market • Kaune's Neigh- borhood Market • LeBalnc's • Mackenthun's • Martin's • Metcalfe's • Reasor's • Ru- ben's Grocery • Wagner's IGA • Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Sa- longa IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Supermarkets • Graul's Mar- ket • Hollywood Market • Kaune's Neighborhood Market • LeBalnc's • Mackenthun's Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA • Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Salonga IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Supermarkets • Graul's Market • Hollywood Market • Kaune's Neighbor- hood Market • LeBalnc's • Mackenthun's • Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA • Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Salonga IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Supermarkets • Graul's Market • Hollywood Market • Kaune's Neighborhood Market • LeBalnc's • Mackenthun's Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA • Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Salonga IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Supermarkets • Graul's Market • Hollywood Market • Kaune's Neighbor- hood Market • LeBalnc's • Mackenthun's • Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA • Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Salonga IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Supermarkets • Graul's Market • Hollywood Market • Kaune's Neighborhood Market • LeBalnc's • Mackenthun's Martin's • Metcalfe's • Reasor's • Ruben's Grocery • Wagner's IGA • Westside Market • Wright's Market • Associated Food Stores • Audubon Market • Cooke's Food Store & Pharmacy • DeCicco & Sons • Fort Salonga IGA • Fresh Farms • GE Foodland • Elrods Cost Plus Supermarkets • Graul's Market • Hollywood Market • Kaune's Neighbor F e b r u a r y 2 0 1 6 | D e f i n i n g t h e I n e p e n d e n t M a r k e t 9 Success has many definitions, and this year's class of Outstanding Independents offers a wealth of ideas for prosperity. By Katie Martin Cream of the Crop P rogressive Grocer Independent is pleased to present its fourth annual Outstanding Independent Awards to honor independent grocers excelling in several categories: overall single-store operator, overall multistore operator, bakery, community outreach, deli/prepared foods, international markets, meat/seafood, produce, sustainability, technology and "wow" factor. From speaking with this year's group of Outstanding In- dependents, I know that each went about achieving success in his or her own way, but a couple of themes emerged that played a role in the success of each operation. Te frst was customers. All noted the close relationship they had developed with customers by being present in the stores. Tis direct line of communication helped each grocer determine what services to ofer, what products to sell and even how to design stores that met customers' needs. Te second was the people working the stores. To a person, all of the winners mentioned that the success of the busi- nesses wouldn't have been possible without the people working in them. Many of the independents have fostered environments that encourage employees to stay, and many noted that they had several long-term employees whose knowledge provides an invaluable service to both the owners and the customers. As you read through this year's winners, I hope you can fnd several ideas to help transform your own stores. Even if you can't implement the tactics highlighted in the following article, you can still begin or continue to develop the com- mon characteristic of an outstanding independent: respect for customers and employees. Congratulations to this group of winners, and keep on inspiring.

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